There are times when Acrobat either has errors or simply will not open at all. In these cases, the best course of action is to uninstall and reinstall it.
- Click on the start menu and start typing “creative”
- It should find Adobe Creative Cloud
- Click on it
- Click the three dots to the right of Adobe Acrobat DC and choose Uninstall
- Close all other apps that are open
- Installation will fail if apps like Outlook are open
- Adobe Acrobat DC should now appear in a box
- Press the Install button
- Close Adobe Creative Cloud
- Open Adobe Acrobat DC from the start menu
- Confirm you are signed in
- Confirm Adobe Acrobat DC opens with PDF files
You might want to check out this article on how to sign into Adobe too.
Please notify support@in-con.com if you have to reinstall more than once within a month to get Acrobat working again.