Admin Area

These are directions on how to reset a password for another user – If you are trying to reset your own password, please follow this article on how to change your password instead. Sign into the appropriate file server as administrator Open Active Directory Users and Computers Browse the to the Employees folder Right-click the

This does NOT apply to laptops that have docking stations at the office or homes that have an Always-On router! There are several things that must be done before an office workstation can be taken home and used simply as a dumb terminal (for access to the office using Remote Desktop). Now the user may

A terminated employee’s account will not be deleted from the server. Instead, it will be moved into an AD container that has no rights on the network. However, they will be completely removed from all online services including icExchange and icVOIP. Sign into the AD server Sign into the icExchange Admin

Performed by a network administrator These steps will add the user into the Windows system so they can sign in on any computer and will configure their icExchange account so they can send and receive email. Performed by the user The following items must be performed on the user’s primary computer and on any remote

Sometimes, there is a need to use a previously retired workstation In Active Directory, move the computer from the Domain Workstations – Retired Organization Unit back into Domain Workstations Update its Location in AD too Reboot the workstation Some software that was automatically removed by the Global Policy (like Avast and Foxit) will be reinstalled during boot

Explicitly retiring a workstation is required to maintain a list of active computers and to prevent someone from using an unauthorized computer to gain access to the network. In Active Directory, move the computer from the Domain Workstations Organization Unit into Domain Workstations – Retired  Reboot the workstation Some software (like Avast and Foxit) will be

If you start getting recurring errors saying there is a problem with your roaming profile, ask someone else to sign in to your machine and, while signed in as them, perform the following: For support personnel only Try each of these in order one at a time.

This procedure should only be performed with permission! Sign in to a remote desktop server as the administrator Open settings and click on Updates to install any outstanding Windows updates Do not reboot if it asks Verify nobody else is currently signed in Right-click on the taskbar and open the Task Manager Go to the

Because all of the WIndows servers are running as a virtual server, there are several ways to reboot them. From inside a windows server If a server simply needs to be rebooted, the simplest way is to ask Windows to reboot itself. Sign in to the server as administrator using Remote Desktop Open PowerShell by