Do you find yourself unable to connect to anything? Unable to sign into any computer? Your account may have become locked.
Your account can become locked if you (or someone else) attempts to sign in as you using an incorrect password. We do this because most hackers will use robots to try hundreds of passwords to get in as you. This way they will not get in after they enter a couple of passwords that are wrong, even if they subsequently enter the correct one.
If you get a message saying that your account is locked, there are two ways to sign in
- Wait until enough time has passed
- Ask one of the IT admins how long you will have to wait
- Ask an IT admin to unlock your account